The Impact of Employees-Group Cognitive Style Congruence on Employees′ 
Organizational Citizenship Behaviors:A Moderating Role of Emotional Intelligence

Abstract

Abstract: With the changing of working environment and increasing of marketing uncertainty, enterprises are increasingly concerned about how to motivate employees to actively participate in their work and encourage employees′ organizational citizenship behaviors. Based on employee-group dual interaction,the paper collected data from 137 groups and 796 employees, and used polynomial regression and response surface analysis, which can dynamize and enrich the research on antecedents of organizational citizenship behavior, to explore the effect of congruence between employees′ cognitive style and group cognitive style on employees′ organizational citizenship behaviors based on dual perspectives. The results demonstrate that compared with the inconsistent between group and employees, the congruence between employees′ and group′ cognitive style have stronger influence on employees′ organizational citizenship behaviors,and emotional intelligence moderates the relationship between the congruence of cognitive styles and organizational citizenship behaviors. Therefore, the congruence between employees′ cognitive style and group cognitive style, and emotional intelligence may promote employees′ organizational citizenship behaviors.

Key words: cognitive style, congruence, organizational citizenship behaviors, emotional intelligence

QI Meng，SONG Meng. The Impact of Employees-Group Cognitive Style Congruence on Employees′ Organizational Citizenship Behaviors:A Moderating Role of Emotional Intelligence[J]. 商业研究.

References

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The Impact of Employees-Group Cognitive Style Congruence on Employees′ Organizational Citizenship Behaviors:A Moderating Role of Emotional Intelligence

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